DATA PRIVACY & PROTECTION POLICY

1. INTRODUCTION

NOA Sustainability Lab (“NOA”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal data belonging to our visitors, customers, Cohorts,partners, investors and vendors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, platforms, services, and ecosystem (“Services”).

This policy is designed in alignment with:
- Applicable United Arab Emirates data protection laws (including DIFC/ADGM frameworks where applicable)
- International best practices, including principles reflected in GDPR and US privacy frameworks (e.g., CCPA-style transparency)

2. INFORMATION WE COLLECT

We may collect the following categories of data:

2.1 Personal Information

• Name, email address, phone number
• Company name, designation
• Location and business details

2.2 Business & Transaction Data

• Project-related information
• Financial and commercial data (where relevant)
• Communication records

2.3 Technical Data

• IP address
• Browser type and device information
• Website usage data (via cookies and analytics tools)

3. HOW WE USE YOUR INFORMATION

We use your data for legitimate business purposes, including:

• Providing access to NOA Value Pod & Partners ecosystem
• Facilitating partnerships, deals, and introductions
• Managing customer and vendor relationships
• Processing transactions and communications
• Improving website functionality and user experience
• Marketing and promotional outreach (subject to consent where required)
• Compliance with legal and regulatory obligations
• Offering best business solutions including company setups etc.
• Securing Financing -Debt,green sukuk,structured debt, Equity, etc.

4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Consent (where explicitly obtained)
• Contractual necessity (to provide services or partnerships)
• Legitimate business interests (ecosystem facilitation, growth, analytics)
• Legal and regulatory compliance obligations

5. DATA SHARING & DISCLOSURE

We may share your information with:

5.1 Ecosystem Participants

• Value Pod members, partners, investors, and collaborators
• Only to the extent necessary for business facilitation

5.2 Service Providers

• IT, cloud storage, CRM, analytics, and professional advisors

5.3 Legal Authorities

• Where required under UAE law or other applicable jurisdictions

5.4 Cross-Border Transfers

• Your data may be transferred and processed outside your jurisdiction, including UAE, EU, or USA, with appropriate safeguards in place

6. DATA SECURITY

We implement commercially reasonable technical and organizational measures to protect your data, including:

• Secure servers and encrypted communications
• Restricted access controls
• Regular monitoring and system updates

However, no system is completely secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal, contractual, and regulatory obligations

Data may be retained longer where required for dispute resolution or enforcement of agreements.

8. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability

To exercise these rights, contact us at: info@noalab.ae

9. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Personalize content

You may manage cookie preferences through your browser settings.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of such external platforms.

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Effective Date”.

13. CONTACT US

For any questions, concerns, or data requests:

NOA Sustainability Lab
Email: info@noalab.ae
Address: Concourse, GF ( Next to Emirates Post)
Convention Tower
Dubai World Trade Centre,
Dubai, UAE

14. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, with consideration to applicable international data protection standards where relevant.